Return Policy
We want you to be completely satisfied with your purchase from Overnight Blowout. If for any reason you are not satisfied with your product, we offer a 7-day return window from the date your package is delivered.
Return Policy - Your Satisfaction, Our Commitment
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At Overnight Blowout, we value your trust and support as a member of our community. As a small business, we're committed to providing you with exceptional products and a personalized shopping experience. To ensure your satisfaction and maintain our dedication to quality, we offer the following exchange policy:
Return and Store Credit:
We understand that preferences can change, and situations may arise. To better serve you, we offer returns, exchanges and store credit for eligible items within 7 days of package delivery.
Exchanges:
If you're not fully satisfied with your purchase, you have the option to exchange the item for a different, color or a product of equal value.
Store Credit:
Alternatively, we provide store credit for the returned item's value. Store credit can be applied to any future purchase from our store.
Eligibility:
To qualify for a return, exchange or store credit, please ensure the following conditions are met:
- The item is in its original packaging and in good condition.
- The item is returned within 7 days of the delivery date of the product.
- Proof of purchase is provided.
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Initiating an Exchange or Return:
To initiate an exchange or return, follow these steps:
- Contact our Customer Support team at overnightblowout@gmail.com within 7 days of receiving your order with the order # as the subject of the email.
- Provide your order number, item details, and reason for the return/exchange.
- Our team will guide you through the process, including shipping instructions and any applicable costs.
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Processing Time: Upon receiving your returned item, we will process your return, exchange or store credit within 7 business days.
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Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately.
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Important Notes:
- Shipping costs for returning items are the responsibility of the customer. We're dedicated to your satisfaction and here to assist you every step of the way. For inquiries or assistance, please reach out to us at overnightblowout@gmail.com